Welcome to The Planterior. By accessing our website and placing an order, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.

1️⃣ General Information
The Planterior is a handcrafted miniature brand based in School Danga, Bankura, West Bengal.
By using this website, you confirm that you are at least 18 years old or using the website under the supervision of a parent/guardian.

2️⃣ Products & Customization
All our products are 100% handcrafted miniatures.
Slight variations in color, texture, or design may occur due to the handmade nature of the products.
Customized products are made based on the details provided by the customer. Please ensure all personalization details are accurate before confirming your order.
We are not responsible for errors caused by incorrect information provided by the customer.

3️⃣ Pricing & Payments
All prices listed on the website are in INR (₹).
Prices may change without prior notice.
Full payment must be completed before order processing.
Payments are processed securely through trusted payment gateways.

4️⃣ Order Confirmation
Once an order is placed, you will receive an order confirmation message via email or WhatsApp.
The Planterior reserves the right to cancel or refuse any order due to stock issues, incorrect pricing, or suspicious transactions.

5️⃣ Shipping & Delivery
Delivery timelines may vary depending on location and courier services.
We are not responsible for delays caused by courier partners, natural events, or unforeseen circumstances.
Customers must provide accurate address and contact details to avoid delivery issues.

6️⃣ Return & Refund
Returns and refunds are governed by our Refund & Return Policy.
Please refer to the dedicated Refund Policy page for detailed information.

7️⃣ Intellectual Property
All content on this website, including images, designs, logos, and text, is the property of The Planterior.
Unauthorized copying, reproduction, or misuse of any content is strictly prohibited.

8️⃣ Limitation of Liability
The Planterior shall not be held liable for:
Indirect or incidental damages
Delays beyond our control
Misuse of products after delivery.

9️⃣ Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time. Updates will be posted on this page.

🔟 Contact
For any questions regarding these Terms & Conditions, please visit our Contact Us page.